( how it works )
How ChannelHub connects to the systems you already run
Three steps: point an agent at your existing API endpoints, add the documents and policies you already maintain, and go live on WhatsApp, web chat, avatar or API. Nothing migrates, and nothing gets rebuilt.
Live in three steps — connect, ground, deploy
Connect your existing APIs
Add the knowledge you have
Go live — it acts, or hands off
What happens the moment it can't help
When retrieval comes back empty the agent says so rather than inventing an answer, and the conversation moves into your team’s shared inbox with the transcript, the knowledge it retrieved and any tool results already attached — so a person picks up in the same channel the customer is already in.
An answer that's wrong but confident is worse than no answer
Start with one endpoint
Pick the question your team answers most often, point an agent at the system that already knows, and watch what it does with the ones it can’t. That’s the whole evaluation.
Three days free. A card is required to start and is not charged during the trial. When it ends you move to Starter at $49/mo unless you cancel first — we email you the day before either way. The avatar channel is not included.
Not ready to connect an endpoint yet? Tell us what you’d like to connect using the form at the foot of this page, and a person will reply — usually within one working day.